Account Manager

Job Description

MUST BE ABLE TO WORK PST TIME ZONE!

Welcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story!

Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent solutions companies?  It takes trailblazers, innovators, and amazing people like you.  At AMN Healthcare, we don’t just offer jobs; we pave the way for incredible careers.

Why AMN Healthcare?  Because You Deserve the Best:

Forbes Recognition: We don’t just make lists; we make headlines.  AMN Healthcare proudly claims a spot on Forbes’ prestigious lists not once, but twice!  We’re among the “Best Large Employers for Women,” a testament to our commitment to excellence.

• SIA Approval: Acknowledged by Staffing Industry Analysts (SIA) as one of the “Rapidly Advancing Staffing Firms,” we have no plans to decelerate in the future.
• Incredible Futures: Join a team that doesn’t just talk about building the future; we’re shaping it.  Discover how AMN Healthcare is crafting incredible futures, one amazing career at a time.

Job Summary

The Account Manager I, Enterprise will be responsible for generating revenue by selling AMN products and services to the healthcare industry through the acquisition of new accounts. They will act as a consultant on staffing needs and processes by partnering with AMN Recruiters and Associate Vendors. The role requires building relationships with key decision-makers, such as C-Suite executives, unit managers, Directors of HR, business owners, and others who supervise staffing management.

Job Responsibilities

• Conducts proactive outreach to potential customers through a variety of channels, including phone, email, social media, and job boards. Specifically, this role is encouraged to make 75+ phone calls per day, as well as engage in email marketing, social media prospecting, and job board prospecting.
• Identifies and understands client needs and challenges, and presents tailored solutions that address their current financial, operational, and workforce planning issues while aligning with their future goals. This involves using phone and email communication to establish rapport and build relationships with client contacts.
• Partners with cross-divisional sales team members and leaders to get approval or feedback on proposed contract terms, and coordinate to resolve client issues to ensure outstanding customer experience.
• Effectively communicates with clients to ensure timely and accurate updates on open orders, candidate availability, confirmed placements, and contract expiration dates.
• Advises recruitment and associate vendors through accurate order details and unit descriptions to ensure adequate candidate file flow so all staffing needs are filled within contract timeframes.
• Establishes and maintains effective communication with hospital clients to provide timely updates on open orders, candidate availability, confirmed placements, and contract termination dates.
• Develops, monitors, and evaluates the Annual Territory Plan by collaborating with Regional Vice President and other members of the Client Sales team to identify and overcome challenges in meeting revenue targets.

Key Skills

• Must be comfortable on the phones - will be speaking with unit managers, human resources, and C-level Executives
• Keen attention to detail, along with strong organizational skills and the ability to prioritize & execute on a plan
• Flexible, willing and able to keep up with changing priorities

Qualifications

Education & Years of Experience

• Associate's Degree plus 0-2 years of work experience OR High School Diploma/GED plus 2-4 years of work experience

Additional Experience

• Prior customer service experience
• Experience in sales or recruiting

Work Environment / Physical Requirements

• Work is performed in an office/home office environment.
• Team Members must have the ability to operate standard office equipment and keyboards.
• Travel is required X% of the time for this role.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

Pay Rate$23.00 - $28.50 Hourly

Final pay rate is dependent on experience, training, education, and location.

This position may include additional compensation such as bonus or commission.  Please ask your recruiter for more information.