Account Manager - HI&I

Job Summary: 

Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit. They must utilize frequent face-to-face and/or telephone contact in a consultative sales approach to ensure the satisfaction of customer needs. They must identify selling opportunities and assertively act upon the opportunities that offer maximum potential and/or gross profit - both with existing customers through cross- and range-selling as well as with new leads. They must uphold Brenntag’s core values and focus on customer excellence in all regards every day.  

Job Description:

Customer Business Development for assigned territory (65%) 

• Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels). 
• Identify customer potentials, i.e., opportunities for cross- and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Essentials sales staff). 
• Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager. 
• Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals. 
• Manage spot business/ rush offers, get support from Commercial Assistant when necessary. 
• Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management, Industry Marketing Management, Application Development). 
• Act as major point of contact to customers in assigned territory in all commercial matters. 
• Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand. 
• Leverage Brenntag Connect to generate and maximize sales. 

New customer generation (10%) 

• Spot opportunities for launching sales projects in cooperation with other departments like Industry Marketing Management, Application Development and suppliers. 
• Identify and prioritize prospective customers. 
• Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline. 
• Liaise with Brenntag Essentials sales staff on customers with new Brenntag Specialties business opportunities. 

Sales & General Admin (15%) 

• Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management/ Industry Marketing Management. 
• Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects). 
• Update and maintain customer opportunity pipelines and potentials in the CRM system 
• Complete sales and revenue-related reporting. 
• Drive commercial and functional excellence based on guidance/ input from Commercial Excellence Function. 
• Provide regular forecasts of product demand from customers to Industry Marketing Management to optimize projected demand requirements. 

Know-How Management (10%) 

Education and Experience:

• Preferably Post-Secondary Education with a focus in Business, Science or equivalent.
• Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role).

Salary: $105,000 - 125,000/year CAD

We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.

• Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
• Competitive pay and incentives.
• Health and dental paid by company (with exception of LTD)
• DC pension plan matched 100% by employer up to 6%
• EFAP
• Starting 3 Weeks' Vacation
• Flexible Work Hours
• Gym/Wellness subsidy
• Tuition Reimbursement
• Maternity and Paternal Leave Top-up

Brenntag Canada Inc. is committed to building a workforce that reflects the communities we serve and to promote a diverse, inclusive, accessible, merit-based, respectful and equitable workplace. Brenntag Canada Inc. provides equal employment opportunities to qualified applicants and employees without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, record of offences, age, marital status, family status, religion, gender identity, protected veteran status, disability or any other status protected by applicable Canadian, provincial or local law.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of applicable law. Let us know if you require a disability-related accommodation.

Collection of Information

Your personal information is being collected and will be used to determine your qualifications for employment with Brenntag Canada Inc. This collection of personal information is necessary to the proper administration of the application process. Please do not provide more personal information than what is asked of you. For example, do not include your social insurance number, photograph, or banking information, etc. with your application. We strongly encourage you not to provide us with information beyond that which is requested in the job posting. If you have any questions about the collection, use, disclosure, or retention of your personal information, please contact us.

Brenntag Canada Inc. is an inclusive employer.

Accommodation is available in accordance with the applicable law.

Brenntag Canada Inc. s’engage à développer une force de travail qui est le reflet des communautés qu’elle dessert et à promouvoir une force de travail diversifiée, inclusive, accessible, fondée sur le mérite, respectueuse et équitable. Brenntag Canada Inc. offre l’égalité d’accès à l’emploi aux postulants et aux employés qualifiés sans égard à la race, à l’ascendance, au lieu d’origine, à la couleur (de la peau), à l’origine ethnique, à la citoyenneté, aux croyances, au sexe, à l’orientation sexuelle, au registre des infractions, à l’âge, à l’état matrimonial, à la religion, à l’identité de genre, au statut protégé d’ancien combattant, au handicap ou à tout autre statut protégé en vertu de la loi fédérale du Canada, et des lois provinciales et municipales.

Nous offrons des accommodements à l’emploi dans le cadre du processus de recrutement et tous les aspects de l’emploi conformément aux exigences du Code des droits de la personne de l’Ontario. Si vous avez besoin d’accommodement, veuillez alors nous en faire part.

Collecte des renseignements

Vos renseignements personnels sont collectés et seront utilisés pour établir vos qualifications à l’emploi au sein de Brenntag Canada Inc. Cette collecte de renseignements est nécessaire à l’administration adéquate au processus des postulants. Ne donnez pas plus de renseignements personnels que ce qui vous est demandé. Par exemple, ne mettez pas votre numéro d’assurance sociale, une photo ni de renseignements bancaires, etc., quand vous postulez un emploi. Nous vous encourageons fortement à ne pas nous fournir plus de renseignements que ce que nous vous demandons dans l’affichage de poste. Si vous avez des questions concernant la collecte de renseignements, l’utilisation, la divulgation et la conservation de vos renseignements personnels, veuillez communiquer avec nous.

Brenntag Canada Inc. est un employeur inclusif.

Les accommodements sont disponibles conformément au Code des droits de la personne de l’Ontario.