The Global Escalation Strategy & Compliance Manager minimizes escalations, ensures compliance, enhances decision quality, and maintains consumer trust through strategic frameworks and collaboration with BPO partners.

This role involves redesigning global training programs with AI enhancements, creating engaging learning experiences, and enabling self-taught learning for teams at SharkNinja.

The Global AI-Enhanced Quality Manager will define and lead global QA standards, modernize practices with AI integration, and ensure high-quality consumer experiences. Responsibilities include strategy development, regional alignment, and training collaboration.

Support demand planning, inventory tracking, purchase order execution, and sales performance reporting for retail accounts. Maintain forecasts, analyze POS and promotional trends, coordinate with Sales, Supply Chain and Demand Planning, and prepare recurring reports and customer updates to drive operational execution and forecasting accuracy.

The Inventory Control Manager will oversee reverse logistics inventory control, ensuring accuracy and compliance across multiple facilities, while managing 3PL partners and improving processes.

The Operations Coordinator is responsible for managing the order processing, providing customer service, and administrative support for SharkNinja's operations, focusing on logistics, order accuracy, and customer relations.