ServiceNow Offices

Conducts enterprise AI research focused on agentic AI, tacit knowledge, continual learning, resilience, safety, privacy, threat detection, and responsible AI. The role defines and executes research agendas, publishes influential work, develops production-quality research software, collaborates with engineering and product teams, and tests hypotheses in real enterprise deployments. It also requires communicating complex technical concepts to executives and non-specialist audiences.

Conducts advanced research on enterprise agentic AI, including agent memory, continual learning, resilience, safety, privacy, threat detection, and responsible AI. Defines research agendas, publishes influential work, develops production-quality research software, collaborates with researchers and engineers, and influences product and technical decisions. The role tests research hypotheses against real enterprise deployments and communicates complex findings to technical and executive audiences.

Leads advanced AI research on enterprise agentic systems, focusing on tacit knowledge, continual learning, resilience, safety, threat detection, privacy, and responsible AI. Defines research agendas, publishes influential work, validates hypotheses against deployed systems, and provides scientific leadership across research, engineering, and product teams. Requires strong software development, technical influence, and communication skills.