The Principal Platform Architect role focuses on guiding clients in adopting the ServiceNow platform by establishing technical best practices, governance, and solution design to enhance business outcomes.

The Support Account Manager at ServiceNow delivers proactive and reactive services, ensuring customer satisfaction by addressing support-related activities and managing cross-functional teams for effective issue resolution.

The Staff Software Quality Engineer will maintain automation frameworks, collect quality metrics, create test plans, and collaborate with developers on testing strategies.

The Principal Success Architect will enhance customer relationships, focusing on driving product adoption and realization of value through strategic consulting and governance frameworks.

The role entails maintaining automation test frameworks, collecting quality metrics, designing testing strategies, and addressing application issues with cross-team collaborations.