Responsible for selling service offerings to enhance customer adoption of products, developing strategies, managing opportunities, and collaborating with account teams and partners.

The Senior Customer Success Manager acts as an advocate for customers, overseeing portfolios to enhance their business outcomes and product adoption through guidance and best practices.

The role involves consulting and configuring ServiceNow solutions for Finance & Supply Chain, guiding customers through process improvements, training, and developing integrations.

The Senior Engagement Manager will manage key projects and teams to enhance customer experience, providing updates, and leveraging AI in processes.

The Senior Technical Accelerator Consultant will deliver technical accelerators for ServiceNow products, drive customer success, mentor team members, and work on digital transformation projects.

The Customer Success Executive owns post-sale relationships, driving customer satisfaction and retention. They lead complex transformations, mentor teams, and enhance business outcomes using ServiceNow offerings.

The Principal Platform Architect guides digital transformation using ServiceNow, ensuring alignment between technology and business strategy, managing technical governance, and mentoring teams.

The Associate Customer Success Manager leads customer interactions, manages the Customer Impact Plan, ensures onboarding, drives customer success, and conducts business reviews to enhance satisfaction and retention.