The role involves consulting for ServiceNow products in HR, Workplace, and Legal services, focusing on process improvement, project leadership, and customer engagement. Responsibilities include leading workshops, drafting user stories, supporting testing, and mentoring team members.

This role involves supporting the Core Business Workflows product suite through technical consulting, product demonstrations, and aligning solutions with customer needs, while achieving sales goals.

The Principal Customer Success Executive manages post-sale relationships, enhances customer satisfaction, drives retention, and leads strategic transformations with C-suite stakeholders.

The Senior Customer Success Manager advocates for customers, ensuring they achieve business outcomes and maximize ServiceNow product usage through guidance and support.

As a Sr. Consultant, you will design and develop value-driven models, support market strategies, collaborate across teams, and help maximize customer business value.

Conduct research on AI agent reliability, support high-impact projects, collaborate on integrating research innovations into ServiceNow's platform, and engage with the scientific community.

The Solution Sales Executive manages the success of Moveworks' AI products, develops strategies for digital transformation, coaches team members, and coordinates with customers and partners.

The Customer Success Executive drives customer satisfaction and retention post-sale by aligning ServiceNow offerings with customer strategies and managing complex transformations. Responsibilities include mentoring, providing strategic recommendations, and ensuring platform adoption.