Jobs at Nue.io

The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.

Lead the Lifecycle Management team, ensuring high-quality delivery while managing customer escalations and technical decisions with a focus on AI adoption and team development.

The Senior IT Engineer will lead IT architecture and security processes, manage identity and access, and mentor team members while ensuring compliance and operational efficiency.

Lead and mentor a team of software engineers focused on Billing and Payments. Own technical roadmap, ensure compliance and manage system reliability while collaborating with Product and Finance teams.

Own and grow an installed base of SaaS customers by driving retention, adoption (especially of AI features), and expansion. Build multi-threaded relationships, execute account plans, monitor customer health, lead enablement, surface upsell opportunities, and act as the internal voice of customers.

Lead cloud infrastructure and site reliability engineering, manage CI/CD, application and cloud security, and grow and develop the engineering team.

Lead and scale post-sales Customer Success as a player-coach: manage a portfolio of strategic customers, drive onboarding, adoption, renewals and expansions, build the CS team and playbook, align cross-functionally with Product/Sales/Engineering/TAM, and provide deep billing/CPQ expertise to optimize pricing, revenue recognition, and quote-to-revenue workflows.

The Sales Enablement Manager will enhance sales methodologies, design training programs, leverage AI tools, and improve onboarding to optimize sales performance and efficiency.

Manage the end-to-end SaaS sales cycle, targeting enterprise accounts, cultivating customer relationships, and exceeding sales quotas. Collaborate with cross-functional teams to drive revenue and customer success, leveraging Salesforce and consultative selling techniques.

The Senior Product Manager, ERP Integrations will define and execute ERP integration strategies, partnering with customers to enhance financial operations through effective product solutions for leading ERP systems.