Articles about Ericsson

Provide technical troubleshooting and solution-level support for Cloud and Packet Core nodes, drive root-cause analysis and escalations, participate in 24/7 on-call rotation, travel to customer sites as needed, use Ericsson support tools, and share knowledge to strengthen customer capabilities.

Serve as a trusted International Mobility partner for Americas, managing end-to-end mobility processes (initiation, relocation, assignment management, repatriation), advising on policy, tax, immigration, payroll and compliance, coordinating vendors and payroll/tax payments, maintaining assignment records, and supporting mobility projects, change initiatives and data-driven decisions.

Lead and audit fiber-optic installation, remediation, break/fix and migration activities in customer data centers. Interact with customers and 3PP technicians, perform optical testing (OTDR, power meters, VFL), execute Methods of Procedure, verify cut sheets and cable management, and provide clear reports. Travel up to 50% and ensure safety and quality standards.