Jobs at Cloudbeds

Serve as HR Business Partner for Customer Success & Onboarding across North America and Canada: advise leaders on org design, workforce planning, performance management, compliance, employee relations, and Workday-driven People operations. Drive regional HR initiatives, support audits and contractor compliance, and collaborate with global HR teams to strengthen processes and leadership capability.

Build and evolve the guest-facing booking experience using React and TypeScript. Collaborate with product, design, and backend to ship performant, accessible, and well-tested features. Improve conversion through profiling and experimentation, lead technical discussions and frontend architecture, mentor teammates, and champion engineering best practices across testing, performance, and accessibility.

Develop and maintain PHP-based backend services for the Booking Engine squad. Design and build APIs, model availability/pricing/reservations data, ensure performance, scalability, and reliability at scale, migrate systems toward microservices and event-driven architectures, lead technical decisions, mentor engineers, and promote testing and automation.

Design, build, and evolve the guest-facing booking experience using React and TypeScript. Collaborate with product, design, and backend to ship performant, accessible, and well-tested features, improve conversion through profiling and experiments, lead frontend architecture discussions, and mentor teammates.

Build and scale backend services for the Booking Engine: design and implement PHP features and APIs, model availability/pricing data, improve performance, migrate to microservices/event-driven architecture, ensure reliability at scale, mentor engineers, and drive backend architecture and best practices.

Own full-cycle hiring for GTM roles across North America (sales, customer growth, sales ops, enablement), run competitor-focused sourcing and talent mapping, support technology hiring when needed, partner with leaders, manage processes in Greenhouse, improve sourcing strategies, and stay current on compensation and GTM hiring trends.

Hunt for new hospitality clients, build prospect lists, execute high-volume outbound outreach and cold-calling, deliver virtual and in-person product demos, develop local partnerships, attend events (under 10% travel), represent Cloudbeds in the market, and consistently meet or exceed sales targets.

Lead end-to-end onboarding for mid-market hospitality customers, manage timelines, stakeholders, risks, and cross-functional coordination to drive adoption and transition to Account Management. Deliver high-touch customer communication, monitor success metrics, and ensure timely, measurable implementations in a SaaS environment.

The Sales Director will drive growth at Cloudbeds through client acquisition, leveraging a strong network in the hospitality tech sector to generate revenue and establish partnerships. Responsibilities include executing sales strategies, delivering presentations, and representing the brand at industry events.

Lead and scale mid-market onboarding from contract to go-live and handoff. Build frameworks, SOPs, metrics, and staffing plans; improve deployment velocity, quality, training, and early retention. Manage escalations, partner cross-functionally with Sales/Product/Support/Account Management, and coach a distributed team to deliver repeatable, high-quality multi-property implementations.

Lead Cloudbeds' global thought leadership: design editorial strategy and original research, analyze proprietary platform data, craft executive viewpoints and customer stories, and translate findings into multi-channel content. Partner with content and executive teams, use AI tools in research and writing, and represent Cloudbeds at industry events to build authority in hospitality technology.

Lead Cloudbeds' global thought leadership: own strategy and editorial calendar, design and run original research, analyze proprietary platform data, produce executive viewpoints and customer stories, and translate findings into multi-channel content. Partner with executives and content teams, use AI tools in research and writing, and build repeatable research-to-content programs that drive media coverage and industry authority.

As a Sales Manager, you'll identify and acquire new business opportunities, build relationships, and showcase Cloudbeds' SaaS solutions to transform hospitality operations.

As a Sales Manager at Cloudbeds, you'll expand business presence by acquiring new clients, identifying market trends, and showcasing SaaS solutions in hospitality.

Lead backend development for the Booking Engine squad: design and implement PHP features, build APIs, model reservation data, improve scalability, performance, and reliability, migrate to microservices/event-driven architecture, mentor engineers, and promote testing and engineering best practices.

Lead global brand partnerships and enterprise sales for Cloudbeds, closing long-cycle, multi-million-dollar hospitality deals, driving pilots to enterprise rollouts, managing a growing team, representing the company at events, and partnering with execs across Product, Ops, and Commercial to ensure successful delivery.