Jobs at Buckland

Coordinate customs documentation, freight clearance, delivery, entry preparation, invoicing, and shipment tracking. Complete complex, high-volume customs entries, resolve clearance issues, apply free trade agreements, verify team members’ work, handle client and vendor queries, and maintain customer relationships. The role requires attention to detail, problem-solving, communication, and occasional travel to company offices in Canada, the United States, or Mexico.

Design, develop, test, deploy, and maintain scalable full-stack enterprise applications across front-end, back-end, Azure, and AWS platforms. Collaborate in Agile teams, build APIs and integrations, troubleshoot and optimize solutions, participate in code reviews, and apply CI/CD, TDD, and BDD practices. Mentor junior developers, improve engineering standards, document solutions, and provide effective customer support.

Designs and maintains cybersecurity controls across IT, cloud, network, and industrial environments. Responsibilities include security monitoring, incident response, SIEM/EDR management, vulnerability management, firewall and segmentation configuration, Zero Trust implementation, ISO 27001 audits, risk assessments, vendor security, awareness initiatives, reporting, and continuous improvement. The role collaborates with technical and business teams, supports security tool deployment, and provides emergency assistance outside regular business hours.

Manages strategic national accounts as the primary client contact, coordinating internal teams, resolving issues, improving customer satisfaction, and identifying upselling and cross-selling opportunities. Responsibilities include account transitions, CRM automation, process improvement, client reporting, contract coordination, RFQs, RFIs, RFPs, and approximately 25% customer travel. Requires extensive customs brokerage experience and experience managing large or national accounts.

The Project Manager builds and manages project schedules, coordinates stakeholders and resources, oversees project scope and implementation, manages risks and dependencies, develops project documentation and SOPs, supports Agile software development, prepares budgets, and drives training and post-implementation optimization. The role requires strong communication, accountability, problem-solving, PMP certification, and occasional travel to offices in Canada, the United States, or Mexico.

Administer and support network infrastructure, including LAN, WAN, VLAN, VPN, firewalls, and hybrid cloud connectivity. Support Windows Server, Active Directory, virtualization, Microsoft 365, Azure, SQL Server, backups, and disaster recovery. Troubleshoot infrastructure issues, maintain documentation, provide escalation support, and collaborate on technology upgrades and rollouts. The role is remote-capable for nonlocal applicants and may require occasional travel to offices in Canada, the United States, or Mexico.

Supports business clients by responding to inquiries, resolving issues to root cause, coordinating service delivery, maintaining CRM records, monitoring relationships and feedback, and preparing client documentation. The role collaborates with internal teams to ensure satisfaction and service improvements while handling administrative and operational tasks.