Jobs at Affirm

Lead technical strategy and execution for foundational Trust and Safety backend systems supporting consumer risk and credit reporting. Design and operate highly available distributed systems, improve reliability, monitoring, testing, and on-call processes, and guide cross-functional initiatives. Establish engineering standards, conduct technical planning, mentor engineers, communicate architectural decisions, and drive system quality, scalability, and sustainability across teams.

Build and launch backend identity decisioning systems that validate consumer identity and satisfy KYC requirements. Collaborate with Product, Compliance, Auth, Fraud, and engineering teams; break projects into deliverable phases; write tested, extensible code; monitor system metrics and availability; participate in on-call support, code reviews, interviewing, and team development.

Lead the design, development, delivery, and operation of secure, scalable authentication platform capabilities, including sign-in, account recovery, MFA, session management, authorization, and identity federation. Collaborate with Product, Security, Fraud, Compliance, and engineering teams; improve reliability, monitoring, code quality, and security practices; resolve production issues; mentor engineers; and communicate technical decisions and trade-offs.

Lead analytics for international market expansion, establishing scalable measurement, reporting, dashboards, data models, and operational analytics frameworks. Identify growth and profitability opportunities, define metrics, analyze performance, design experiments, and translate findings into business recommendations. Partner cross-functionally with Product, Risk, Finance, Commercial, and Operations, lead metric reviews, influence leadership decisions, and mentor junior analysts.

Own Affirm Canada's post-delinquency collections and recoveries strategy, including digital and outbound collections, agency placement, and post-charge-off recovery. Analyze performance, design experiments, quantify initiatives, manage vendor scorecards, and improve recovery outcomes. Partner with Product, Legal, and Compliance to ensure alignment with Canadian consumer protection, collections, and privacy regulations, while collaborating with international teams.

Lead Affirm’s enterprise AI security review program, threat-model AI and LLM applications, assess agentic systems and tool permissions, and design automated guardrails, controls, monitoring, and policy-as-code. Review code, prompts, configurations, vendors, and SaaS AI capabilities; develop testing and red-team scenarios; identify emerging vulnerabilities; support incident response; and lead cross-functional initiatives across Security, Engineering, Legal, Privacy, and Compliance.

Design and build scalable backend systems, APIs, data models, event-driven services, experimentation platforms, and personalization systems. Partner with Product, Data Science, Analytics, and Design teams to support customer acquisition and engagement. Establish secure, observable, high-performance engineering practices, mentor junior engineers, and participate in monitoring, on-call, and operational support.

Write and refine copy for email, push notifications, in-app messaging, and web. Collaborate with product, marketing, design, engineering, and legal teams to develop messaging frameworks, maintain voice and tone, support campaigns, and optimize content through A/B testing and performance analysis. Ensure messaging is clear, scalable, user-centric, and compliant with regulatory standards across Affirm’s digital experiences.

Build and improve reliable, scalable frontend experiences for Affirm’s pre-checkout products, including Affirm.js, promotional messaging, experimentation, and developer-facing tooling. Use browser debugging, monitoring, metrics, and testing tools to maintain accessible, performant cross-browser experiences. Collaborate with engineers and stakeholders, contribute to code reviews, troubleshoot operational issues, and write clear, well-tested, extensible code.

Own and deliver high-availability authentication, verification, and fraud experiences across web, backend, and mobile interfaces. Lead quarterly goals, technical planning, system delivery, code quality, operational availability, and on-call support. Collaborate with product, design, and analytics stakeholders, resolve complex technical and business issues, mentor engineers, and promote engineering standards. The role requires expertise in React or Vue, JavaScript or TypeScript, large codebases, scalable architecture, and effective communication.

Design, develop, launch, and maintain scalable backend systems and APIs used by partners and merchants. Collaborate with engineering teams and stakeholders, balance delivery speed with system quality and reliability, navigate large codebases, debug software, conduct code reviews, and write clear, tested, extensible code using distributed-systems technologies.

Build and operate backend systems supporting post-transaction card account accuracy, issue resolution, and customer communications. Break down projects, deliver work in phases, collaborate with product and cross-functional teams, monitor system metrics, support availability and on-call operations, and contribute to code reviews and interviews. The role requires backend development experience, distributed systems knowledge, and proficiency in Python or Kotlin, AWS, MySQL, and Kubernetes.

Lead the architecture, development, integration, deployment, and support of global financial systems and ERP/EPM platforms. Build scalable data integrations, establish engineering and governance standards, ensure monitoring, security, auditability, and system availability, and partner with Finance, Accounting, Product, and Engineering leaders on the technical roadmap. Manage operational processes, promote quality and ownership, and develop a high-performing team.

Lead revenue analytics by developing business cases, dashboards, KPIs, experiments, and automated analytics solutions. Partner with Client Success, Marketplace, merchants, and cross-functional teams to evaluate performance, guide go-to-market decisions, quantify product value, and identify growth opportunities. The role requires translating structured and unstructured data into actionable insights, standardizing analytical workflows, and communicating recommendations to internal and external stakeholders.

Lead the design, scalability, reliability, and optimization of continuous integration systems across multiple services and platforms. Improve build times, testing, reporting, deployment workflows, monitoring, and incident response. Drive CI/CD strategy and developer productivity initiatives, mentor CI engineers, collaborate across engineering, and align infrastructure with company goals. The role also requires expertise in modern build systems, cloud-native environments, infrastructure as code, and large monorepos.

Lead high-visibility technical transformation and operational programs across engineering, product, analytics, and cross-functional teams. Establish data-driven planning frameworks, improve processes, manage dependencies and risks, align stakeholders, guide investment decisions, and drive organizational change. Develop communication strategies, promote accountability, and enable effective software delivery and continuous improvement at scale.

As a Revenue Operations Analyst II, you'll design and optimize processes for lead management and lifecycle, ensuring efficiency and data integrity while supporting marketing and sales teams.

Evaluate, structure, and price consumer asset-backed transactions; develop capital structuring, pricing, and quantitative loan performance models; and provide insights supporting funding strategy and merchant pricing. Collaborate with Capital Markets, Treasury, Credit, Commercial, Product, Engineering, and other teams to guide funding, product, and business decisions.

Leads multiple Fraud Operations teams focused on disputes and compliance. Responsibilities include developing people leaders and individual contributors, setting operational strategy, improving productivity and quality, managing service levels and queue health, resolving complex risk events, driving cross-functional alignment, and implementing scalable process improvements. The role requires significant fraud operations and people leadership experience, strategic planning, change management, AI-enabled efficiency initiatives, and continuous improvement expertise.

Own and grow strategic relationships with large Canadian merchants. Develop multi-year account plans, negotiate contracts and pricing, analyze partner performance, identify growth opportunities, and coordinate Product, Technical, Credit, Analytics, Marketing, and Risk teams. Manage customer health, retention, adoption, and business outcomes while influencing executive stakeholders and driving complex commercial initiatives.