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Novartis

PSP Manager (Temporary 12 months)

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Boucherville, QC
Senior level
Boucherville, QC
Senior level
The PSP Manager will collaborate with brand teams to define program services, manage third-party partners, oversee budgets, and ensure compliance with regulations for patient support programs.
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Job Description Summary

Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines.
Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for us, the Sandoz associates. This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally.
Join us as a Founder of our ‘new’ Sandoz!


 

Job Description

As a PSP Manager, join the PSP team launching and managing programs known for their expertise, quality and innovation.

With over 250 molecules, including the largest molecules on the market, Sandoz holds the most significant product portfolios in Canada. Biosimilars and complex generics are important contributors to the changing landscape of Canadian healthcare. They offer greater access to safe and effective medications. Patient support programs are a priority partner to patients and health care professional and thus, Sandoz offers rewarding careers managing these programs.

Your Key Responsibilities:

Your responsibilities include, but not limited to:

  • In collaboration with the respective Brand teams, define program services including but not exclusively financial and co-pay assistance strategy, clinical, administrative and educational activities.
  • Support/manage successful implementation of any new services launched/administered and/or at third party vendors including planning, designing, managing, building and launching along with ensuring adequate staffing for operational support
  • Identify, select and manage third-party partners for the administration and operations
  • Define quality standards and key performance indicators for the programs to maximize its success and oversee third party compliance.
  • Accountable for ongoing management of the programs’ budget
  • Ensure the conduct of programs is done according to internal, global, Canadian Provincial and Federal guidelines or procedures

What you’ll bring to the role:

Essential Requirements:

  • University Degree in Healthcare (Pharmacist, Nurse) or Business administration.
  • 7 to 12 years experience in patient services or similar preferred (including specialty pharmacy distribution & capabilities, patient care coordination, operational workflows, and managed care knowledge).
  • Understanding of Canadian market access environment.
  • Minimum of 3 years experience in managing indirectly a team.
  • Budget management experience.
  • Good knowledge of MS Office Suite.
  • Fluency in oral and written French is mandatory. Due to the nature of our operations, oral and written fluency in English is required for regular communication with customers, partners, and/or colleagues, whether in Canada or internationally.
  • Team player and comfortable in a matrix organization.
  • Patient and HCP focused.
  • Strategic thinker.
  • Capacity to work on multiple projects at the same time, good organizational / priority skills to meet deadlines.
  • Innovative and solution oriented.
  • Able to cope with ambiguity.
  • Very high work ethic.
  • Excellent written, verbal and presentation skills.

Desirable Requirements:

  • Vendor management, program management and project management experience preferred.
  • Experience in Immunology, Multiple Sclerosis or Oncology is an asset.
  • CRM (with base SAP) experience.

You’ll receive:

  • A minimum of three weeks’ vacation.
  • Paid time off in addition to your annual vacation and statutory holidays.
  • Time back between Christmas and New Year’s Day with full pay.
  • Generous and flexible group insurance coverage through our private plan.
  • Employee and family assistance.
  • Hybrid work formula offered.
  • Telemedicine services.
  • Career enhancement and development, including learning, training and professional recognition opportunities.

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!

The future is ours to shape!

Commitment to Diversity & Inclusion: We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool

#Sandoz


 

Skills Desired

Business Networking, Communication Medium, Corporate Communication, Curiosity, Marketing, Media Campaigns, Media Relations, Microsoft Access, Press Releases, Prioritization, Public Affairs, Social Media

Top Skills

Ms Office Suite
SAP

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