Product Manager - ShotLink

QUALIFICATIONS

• Bachelor’s degree in business, Computer Science, or Engineering, Information Systems, or adjacent degree and relevant work experience. 

• 5 years related experience, including a minimum of 3 years in product management or product design, with a focus on software products and technologies

• Strong understanding of agile practices including backlog management and prior experience working with Project Management; deep prior experience managing and directing vendor relationships

• Knowledge of UX / UI and consumer research best practices as it relates to successful product development

• Knowledge of camera tracking, LiDAR, GPS, RTK technologies preferred

• Ability to use script languages a plus

• Understanding cloud-based architecture required

• Extensive golf knowledge and interest in golf required; preferred knowledge in PGA TOUR events and scoring

• Ability to manage multiple products and meet deadlines under pressure in a team environment

• Strong communication and collaboration skills

• Commitment to high-quality work product that meet PGA TOUR brand and fan standards

RESPONSIBILITIES/DUTIES

• As a member of the Golf Technology team, responsible for the growth, support, and delivery of the PGA TOUR’s ShotLink execution onsite, the underlying infrastructure that supports scoring, broadcasting, marketing, tournament operations that ensures quality data deliver for scoring, broadcasting, marketing, tournament operations and other teams as required.

• Define product vision, strategy, and milestones; manage the design and implementation of applications (hardware and / or software) across suite of ShotLink services

• Communicate and collaborate with stakeholders to develop digital and physical products and services; works closely with developers, vendors, designers, and end users to continually improve product and advance product roadmap

• Manage overall product roadmap, communicate milestones and value drops, proactively engage with stakeholders for continuous feedback loop

• Lead development of product including software and hardware, taking milestones from larger organization and leadership, distill into meaningful applications and experiences that satisfy TOUR priorities

• Partners with the project management team to ensure all work is delivered on time

• Act as the ‘voice of the user’ for scoring tech, tournament producers, scoring officials, tournament staff to build tools that support their work, using end user requirements to drive feature implementation and optimization

• Engage technology and field teams to help determine the best technical implementation methods and schedules

• Prioritize the product backlog by looking at potential value of the work and level of effort

• Monitor product KPIs and ensure product goals are being met, identify opportunities product enhancements based on results

• Evolve product strategy based on research, analytics and industry trends

• Optimize procedures and facilitate testing to adapt to new technology and/or standard procedures in collaboration within Golf Technology and other teams.

• Perform User Acceptance Testing and provides product sign-off/approval prior to implementation, including responsibility for product quality across manufacturing where appropriate to ensure success of operations teams.

• Translate end user needs into tangible applications, utilizing user research to validate business requirements

• Advocate for use of current and upcoming technologies, understand when to implement new and when to upgrade current

• Build strong relationships across golf technology and adjacent departments; effectively collaborate and influence laterally and to leadership

• Some travel required

• Special projects or other duties as assigned.