Coordinator, Human Resources

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Our HR team supports Intact Insurance Canada’s managers and employees on a daily basis, from coast to coast. We strive to build strong relationships, offer sound advice at the right time, and significantly contribute to the establishment of a culture of engagement and development within our organization.  

We are looking for an HR Coordinator, whose mandate will be to support the HR team in terms of HR annual Cycle, initiatives and projects, as well as the Change Management team in gathering & maintaining accurate data, monitoring change and helping the business with change tools.  

What you'll do here:

Daily Support for the HR Team: 

• Assist the team in various human resource cycles (recruitment, talent management, performance management)

• Conduct preliminary analyses of HR data and produce reports, in collaboration with our analytics experts, to support projects or for elements of the annual HR cycle (turnover, absenteism, demographics, engagement survey comments, etc.)

• Handle open HR tickets for the team and ensure follow-ups: provide a first level analysis and response to tickets 

• Support Advisors with exit interviews and disciplinary action letters, record information, and produce trend reports.

Daily Support for the Change Management Team: 

• Interact with various stakeholders (Directors and Senior Directors) to gather information on ongoing or upcoming change management projects

• Maintain the master file of change initiatives and ensure its follow-up and integrity

• Create and produce various reports with data relevant to ongoing projects

• Organize and facilitate the logistics of training sessions conducted by the change management team

• Research and gather internal and external information related to quarterly updates

Support to the whole Team: 

• Structure, organize, and update our documentation database (Teams Channel, hierarchy, file archiving, monitoring access rules/participants)

• Coordinate the team's meeting calendar, prepare agendas, and document meetings

• Act as a super user of our tools and platforms and help develop the team’s knowledge of these tools

• Research and gather information to support various HR projects

• Perform simple translations (with the help of technological tools

• Review and format Word documents and create impactful PowerPoint presentations for all audiences, including executives

• Participate in planning and logistics related to HR initiatives

What you bring to the table :

• University degree in Industrial Relations or Human Resources Management or a combination of education and relevant experience (in progress or obtained) 

• CRHA or CPHR designation an asset 

• At least 1 year of relevant experience in administrative support to a human resources team

• Analytical skills, organizational ability, rigor, and prioritization capacity 

• Strong interest in systems/technology

• Demonstrated competence with Excel and Powerpoint, comfort with the Office 365 suite 

• Critical thinking, curiosity, initiative 

• Effective communication 

• Ethics and integrity 

• Bilingualism in English and French is required considering the need to interact on a regular basis with colleagues across the country

• No Canadian work experience required however must be eligible to work in Canada

#LI-hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.