Teams at Texas Sports Academy

Own end-to-end QA for AI SMS bot and call-training system: review production conversations, create JSON test files, edit Markdown knowledge base (WRONG/RIGHT examples), run test suites, verify fixes, and maintain knowledge base. Operate existing infrastructure using CLI and Git, and write realistic conversational examples and pass/fail criteria.

As a Customer Support Representative, you'll assist parents via video calls, troubleshoot technical issues, answer program questions, and ensure reliable support coverage.

The role involves creating original math problems, auditing existing content for accuracy, operating AI tools for content generation, and collaborating with the academic team to deliver pedagogically sound math resources.